Testimonials
Medstar/Franklin Square Hospital
"Just wanted to send a satisfied consumer note. I had a case today that made me rethink where e-Discharge really saves money."
"I had a very very difficult patient to place - the kind of patient that would have taken days and days of faxing. I can't give you the specifics due to HIPAA, but there was active drug addiction and no secondary payor and no community contact. The patient had been blacklisted by a large nursing home chain. He wanted to be placed in an area that I am not familiar with the facilities. I sent his referral to 22 nursing homes (which did not include the large nursing home chain) in a matter of minutes. "
"In less that 24 hours (I sent the referrals at the end of the day). I got 2 accepts. The patient is leaving to go to nursing home exactly 24 hours after I started the process. "
"Imagine what each uncovered day here in the hospital would have cost us. I think the patient was also stunned that I found a facility so quickly (I think he thought it was his ticket to live here). "
"I do admit I got ALOT of pages and spent a good amount of time responding to the facilities by email on eDischarge, but this was accomplished while doing other things- much faster than phone calls."
Susan Shefter
Director of Care Management
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St. Dominic - Jackson Memorial Hospital
"I want to thank all the staff at Curaspan. I have been involved in many software implementations and eDischarge is by far the fastest, easiest, most complete project I have been involved with over the years. So many times sales people come in, you purchase the software, and then it doesn't do what you thought it would - or what they said it would. By contrast, eDischarge actually does everything we wanted!
"The training was a breeze, and once the staff began to use it they embraced it completely. CuraSpan's customer support was so fast it was a little scary. When we called you with a number change for the database, it was changed before we could sign back on to eDischarge. Amazing!"
Cheri Harthcock RN, MSN
Director Coordinated Care
St. Dominic - Jackson Memorial Hospital
Jackson, MS
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Sentara Health System
"Over time, we expect to see the overall length of stay decrease. Now with the capability of placing skilled nursing facilities patients more efficiently by eDischarge, the case managers have the time to work on the complex cases.Ventilator beds and isolation beds are hard to come by. By getting our patients into the system as early as possible, we can get them approved and on the facility waiting lists."
Julie M. Miller, RN, BSN
Former Manager of Continuing Care
Sentara Health System
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Carilion Medical Center
"eDischarge was an important initiative for Cariliion. We achieved our goals with CuraSpan's rapid and well orchestrated deployment of eDischarge. Carilion Medical Center was able to reduce their length of stay for patients requiring post-acute-care by over 0.54 days yielding a significant annual cost savings."
"One key factor during our vendor selection process was the Curaspan methodology for quantifying our potential cost savings from the implementation of eDischarge and their ability to support those assumptions with their extensive list of clients who have achieved similar results. They applied this same methodology with our staff during the process-flow mapping phase of implementation and we were able to significantly redesign our process reducing the time and effort to discharge our patients."
Carolyn Chrisman
Vice President, Quality and Improve Improvement
Carilion Medical Center
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Stony Brook Medical Center
"Following a comprehensive review of all available products, we decided to purchase the eDischarge system from Curaspan. Having used the system now for some time, I would absolutely make the same decision again. eDischarge has provided us information about the timeframe from initial referral to response from the accepting agency. This is important information and I have no doubt that it has also resulted in an actual decrease in this turn around time. Our referral patterns are now transparent, which is how they should be in a public or non-profit institution. Although there was some initial trepidation, as with any major change, the staff education and implementation was managed without problem. The system is reliable and the support people are knowledgeable and available."
"Finally, what is mot important are the people at Curaspan. Everyone in the company, from the CEO across the board, has been highly professional and responsive. After we signed the contract, there was no decrease in their commitment to us. I can honestly say that my expectations were exceeded. Without reservation, I recommend eDischarge to anyone in the market."
Charles L. Robbins, DSW
Associate Dean
School of Social Welfare
Stony Brook University
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Medical University of South Carolina
"eDischarge is a central part of our vision to improve patient flow, to know our outcomes, and to have the resources to get the patients to the right location at the right time. Using eDischarge a supervisor can track referral patterns, such as how many referrals were sent to a certain facility and how many were accepted. It's a better way to evaluate the business outcomes. As a director, I can evaluate the outcomes and interventions of my team. When we have a full house and the administration asks what we are doing to open up beds, I can show them how many referrals went out and what we are doing to manage patient flow."
Lynne S. Nemeth, RN, MS
Former Director of Care Management, Research and Evaluation
Medical University of South Carolina
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Maine Medical Center
"Thanks to everyone at Curaspan for their participation in this successful implementation. This has been the quickest and easiest project I have managed at MMC. And you are the ones who made it happen! I look forward to working with you again in the future."
Patti Serson
Maine Medical Center
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New York Presbyterian Hospital
"eDischarge has been instrumental in preparing our social work department in developing multi tasking skills in this rapid healthcare environment."
Elizabeth Alvarado, LCSW, CCM
Social Work Manager
New York Presbyterian Hospital
Columbia University Campus
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Dartmouth-Hitchcock Medical Center
"eDischarge has had a significant impact in reducing length of stay for our facility-based placements. Besides the benefit of significantly reducing average placement time, eDischarge provides up to date reports so we can analyze our caseload and understand the barriers to placement. We now can react much more quickly to make changes to our process and can partner with the post acute providers to facilitate smooth transitions for the patient and family."
Darlene A. Saler
Director, Department of Care Management
Dartmouth-Hitchcock Medical Center
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